1. Introduction
At Nafsati Online Psychological and Family Counseling, we are committed to protecting the privacy of our users and maintaining the confidentiality of all personal and medical data collected while using the platform.
By using the Nafsati website or application, you agree to this Privacy Policy.
2. Information We Collect
We collect the following information:
A) Personal Information
Name
Email Address
Phone Number
Age and Gender
Country
B) Health Information
Psychological and Behavioral Data You Enter
Mental Health Questionnaires
Session Notes (Kept by the Specialist)
C) Technical Data
IP Address
Device and Browser Type
Date and Time of Access
3. How We Use Your Data
We use your data to:
Provide therapy sessions
Contact you regarding appointments
Improve the quality of service
Comply with laws
Send important notifications
We do not use your data for any advertising purposes without your consent.
4. Data Protection
We use:
SSL encryption
Secure servers
Limited access
Strict internal policies
All psychological information is subject to medical confidentiality.
5. Data Sharing
We do not sell or share your data with any third party, except:
Your treating professional
If legally required
In cases of serious risk (suicide or harm to others)
6. User Rights
You have the right to:
Request a copy of your data
Modify your data
Delete your account
Withdraw your consent at any time
7. Cookies
We use cookies to improve your user experience only.
8. Policy Updates
This policy may be updated, and you will be notified of any material changes.
